Contact Locations

Trend Micro offices by regional location

Worldwide Offices

North America Region

U.S.A. Headquarters

Trend Micro Incorporated
225 East John Carpenter Freeway, Suite 1500
Irving, Texas 75062

Phone: +1 (817) 569-8900
Toll-free: (888) 762-8736

Canada Headquarters

Trend Micro Canada Technologies Inc.
40 Hines Road, Suite 300
Ottawa, Ontario, Canada K2K 2M5

Phone: +1 (613) 599-4505
Fax: +1 (613) 599-8191

Austin, Texas

11305 Alterra Parkway
Austin, TX 78758

Phone: (512) 646-6100

Chicago, IL, US Office

444 West Lake Street
Suite 3150
Chicago, Illinois 60606

Jersey City, New Jersey

101 Hudson Street, Suite 2202
Jersey City, New Jersey 07302 U.S.A.

Phone: +1 (201) 479-5376

Reston, Virginia

Two Fountain Square
11921 Freedom Drive, Suite #1050
Reston, VA 20190

Roseville

3017 Douglas Blvd, Suite 300
Roseville, CA 95661

San Jose, California

 

Phone: +1 (408) 257-1500
Toll-free: (800) 228-5651

Toronto, Ontario, Canada Office

1 Snooker Street
Toronto, Ontario, M6K 1G1

Australia and New Zealand

Australia

North Sydney

Level 15, 1 Pacific Highway, North Sydney,
NSW 2060, Australia

Phone: 1-800-642-421

Sydney

Level 1, 346 Kent St, Sydney,
NSW 2000, Australia

Phone: 1-800-642-421

Melbourne

Level 9, 606 St Kilda Road,
Melbourne VIC 3004, Australia

Phone: 1-800-642-421

Brisbane

Level 18, 175 Eagle Street,
Brisbane QLD 4000

Phone: 1-800-642-421

Perth

Office 1714, Level 17, Exchange Tower 2 The Esplanade,
Perth WA 6000

Phone: 1-800-642-421

Canberra

Level 1, The Realm 18 National Circuit,
Barton, ACT 2600

Phone: 1-800-642-421

New Zealand

Auckland

GridAKL, 12 Madden Street,
Wynyard Quarter, Auckland 1010

Phone: 0800 004 633

Asia-Pacific Region

China

Nanjing Development Center

14F, Building B, SHI MAO Link Park
No.56 An De Men Avenue,
Nanjing, China

Phone: +86-25-52386000

Hong Kong

Local Support

Technical Support Email (Enterprise):
hksupportcenter@trendmicro.com
Technical Support Hotline (Enterprise):
+852-2612-0541 (HK)
Technical Support Hotline (Enterprise):
+853-6378-9822 (Macau)

Technical Support Email (PC-cillin):
consumer@trendmicro.com
Technical Support Hotline (PC-cillin):
+852-2612-0099 (HK)
Technical Support Hotline (PC-cillin):
+853-6378-9822 (Macau)

Wanchai

917 9/F Shui On Centre,
6-8 Harbour Road Wanchai, Hong Kong

Phone: +852-2866-4362 
Fax: +852-2866-4363
Email:
 hksales@trendmicro.com

India

New Delhi

Trend Micro India Pvt. Ltd.
10th floor, EROS Corporate Tower,
Nehru Place,
New Delhi – 110019

# 011 – 66213200

Mumbai

Trend Micro India Pvt. Ltd.
Ground Floor, Platina, 
Plot No C-59, Bandra Kurla Complex,
Bandra East,
Mumbai - 400051

# 022 - 26509938

Bangalore
( Sales Office ) Trend Micro India Pvt. Ltd.

Units No. 507-512, 5th Floor.
PRESTIGE MERIDIAN–I,
No. 29, Mahatma Gandhi Road, (M.G. Road),
Bangalore - 560001,

# 080 – 40991077

Indonesia

Local Support

Technical Support
Phone: +6221 2992 2199
Email: idsupport@trendmicro.com
Sales Support
Email: sales.id@trendmicro.com

Jakarta

The Plaza Office Tower,
21st Floor
Jl. MH. Thamrin Kav. 28-30
Jakarta 10350 - Indonesia

Phone: +6221 2992 2177

Korea

Local Support

Sales email: sales@trendmicro.co.kr 
Support email: support@trendmicro.co.kr

Seoul

3FL KT&G Tower, Youngdongdaero 416,
KangNam-ku, Seoul (06176)

Phone: +82-2-561-0990

Malaysia

Local Support

Email: sales.my@trendmicro.com
Consumer technical support hotline: 1800 18 2288
Other product support hotline: 1800 18 6868

Kuala Lumpur

Trend Micro Malaysia Sdn Bhd (661143-T)
Suite 24-01, Level 24, 
Integra Tower, 
No. 348, Jalan Tun Razak, 
50400 Kuala Lumpur, Malaysia 

Phone: +603-2772 2288 
Fax: +603-2772 2266

Philippines

Local Support

Technical Support
Phone: +632 8540 0932

Sales Support
Email: phsales@trendmicro.com

Manila

8/F The Rockwell Business
Center Tower 2 Ortigas Avenue
Pasig City, Metro Manila
Philippines 1600 

Phone: +632 8995 6200

Singapore

Local Support

For Consumer Sales
Phone: +65 6379 2060
Email: sales.sg@trendmicro.com

For Enterprise Sales
Phone: +65 6379 2060
Email: enterprise_marketing_sg@trendmicro.com

For Technical Support
Online: https://helpcenter.trendmicro.com/en-us/srf/
SMB/ENT hotline: 1800 580 5800
Consumer hotline: 1800 888 6868

Singapore

6 Temasek Boulevard
#16-01 to 05 Suntec Tower Four
Singapore 038986

Phone: +65 6379 2060

Taiwan

Local Support

Enterprise Technical Support Hotline
Phone: +886-2-2377-2323
Web mail: http://www.trend.com.tw/corpmail/

Enterprise Business Hotline
Phone: +886-2-2378-2666
Email: sales@trend.com.tw

PC-cillin Users
Customer Service Hotline Tel:+886-2-2378-3666 
Web mail: http://www.trend.com.tw/pccmail/
Please review the FAQ if you have any problems using PC-cillin

Taipei

8F, No. 198,
Sec. 2, Dunhua S. Rd.,
Da’an Dist., Taipei City , Taiwan (R.O.C.)

Phone: +886-2-23789666

Hsinchu

5F., No.6, 
Lixing 6th Rd., East Dist.,
Hsinchu City 300, Taiwan (R.O.C.)

Phone: +886-3-5787068

Thailand

Local Support

For Enterprise Support
Sales email: sales.th@trendmicro.com
Marketing email: marketing.th@trendmicro.com
Support email: helpdesk.th@trendmicro.com

Bangkok

Central World Tower,
999/9, 44th Floor,
Unit 4410 -4412,
Rama I Rd., Pathumwan,
Bangkok 10330
Thailand

Phone: +66 2 646 1968

Vietnam

Local Support

Request Sales 
Phone: +84 4 37186424 
Email: vninfo@trendmicro.com

Require to be supported
Phone: +84 4 37186424 
Email: vnsupport@trendmicro.com

13th floor
Hanoi Tower Building
No. 49 Hai Ba Trung Street,
Hoan Kiem District
Hanoi Vietnam
Phone: +84 4 37186424 
Fax: +84 4 37186425 

Hanoi

10th Floor,
VINACONEX Building,
34 Lang Ha Street,
Dong Da District
Hanoi, Vietnam

Phone: +84 4 37186424
Fax: +84 4 37186425

Europe

Austria

Wien

Trend Micro Österreich
Wienerbergstrasse 11
Twin Tower B, 15. Stock
1100 Wien
Austria

Email: marketing_alps@trendmicro.com

Belgium

Grimbergen

Trend Micro Belgium
Strombeek Business Center
Boechoutlaan 105, B01.03
1853 Grimbergen
Belgium

Phone +32 (0)15 28 14 80

Czech Republic

Prague

Trend Micro (EMEA) Limited
Vyskočilova 1561/4a
140 00, Praha 4
Czech Republik

Phone: +420 228 886 256

Denmark

Copenhagen

Trend Micro Denmark
Lautrupvang 12,
DK-2750,
Ballerup,
Copenhagen, Denmark

Email: info_dk@trendmicro.com

Finland

Espoo

Trend Micro (EMEA) Ltd.
Vänrikinkuja 3
02600 Espoo
Finland

Phone: +358 9 81711965

France

Paris

Trend Micro SA
85, rue Albert Premier
92500 Rueil Malmaison
France

Phone: +33 (0)1 76 68 65 00

Germany

Munich

Trend Micro Deutschland GmbH
Parkring 29
85748 Garching
Germany

Phone: +49 (0)89 8393 29700

Ireland

Cork

Trend Micro (EMEA) Ltd.
Median House, Cork Business & Technology Park
Model Farm Road
Cork
Ireland

Phone: +353 (0)21 730 7300

Italy

Milan

Trend Micro Italy S.r.l.
Edison Park Center
Viale Tomas Edison 110 — Edificio C
20099 Sesto San Giovanni MI
Italy

Phone: +39 02 925931

Rome

Trend Micro Italy S.r.l.
Largo della Fontanella di Borghese, 19
00186
Rome
Italy

Phone: +39 02 925931

Luxembourg

Livange

Trend Micro Luxembourg
1 Rue de Turi
L-3378 Livange
Luxembourg

Phone: +352 27305144

Netherlands

Amsterdam

Trend Micro
Herikerbergweg 92
1101 CM Amsterdam Zuid-Oost
The Netherlands

Phone +31 (0) 20 399 8304

Norway

Oslo

Trend Micro (EMEA) Ltd.
Karenslyst Allé 2
NO-0278 Oslo
Norway

Phone: +47 22 12 85 00

Poland

Warsaw

Trend Micro Polska
Warsaw Trade Tower
Ul. Chlodna 51
00-867 Warszawa
Poland

Phone: +48 800 112 5238

Spain

Madrid

Trend Micro Spain
Paseo de la Castellana 259D
Torre Emperador, Planta 29
28046 Madrid
Spain

Phone: +34 (0)91 369 70 30

Sweden

Stockholm

Trend Micro Sweden
Sveavägen 17
111 57 Stockholm
Sweden
 

Contact Us

Switzerland

Lausanne

Trend Micro Suisse
WTC, Avenue Gratta-Paille 2
1018 Lausanne
Switzerland

Email: marketing_alps@trendmicro.com

Wallisellen

Trend Micro (Schweiz) GmbH
Neue Winterthurerstr. 99 | Glatt Tower
8304 Wallisellen
Schweiz

Email: marketing_alps@trendmicro.com

United Kingdom

London

Trend Micro (UK) Ltd.
Podium Level (East)
2 Kingdom Street
Paddington Central
London W2 6BD
United Kingdom

Phone: +44 (0)203 549 3300

The Middle East and Africa Region

Egypt

Cairo

3rd Floor, Wallace Building
28 EL Falaky St
Greek Campus Downtown Cairo
Egypt

Phone: +202 2 7904557

Central Asia, Caucasus, Mongolia

Trend Micro in Central Asia, Georgia, Armenia, Azerbaijan, Mongolia

Nurbek Rakhimov

Phone: +7 701 516 9400
Email: nurbek_rakhimov@trendmicro.com
Technical Support: +7 7172 978 976

Saudi Arabia

Riyadh

Trend Micro Saudi Arabia
Building WH-14, 4th floor
Raidah Digital City, Al-Nakheel District
PO Box 12979
Riyadh 11483, KSA
Saudi Arabia

Phone: +966 11 839 8444

Turkey

Istanbul

Trend Micro Türkiye
Büyükdere Cad. Bilim Sok. Sun Plaza
Kat:19 Maslak
Istanbul
Türkiye

Phone: +90 212 367 4422

United Arab Emirates

Dubai

Trend Micro DMCC
Unit 3301
Swiss Tower, Cluster Y Jumeirah Lakes Towers
P.O. Box 488075
Dubai
United Arab Emirates

Phone: +971 (0) 44573080

Israel

Tel Aviv

Trend Micro Israel
Derech Menachem Begin 121
Floor 61 Tel Aviv-Yafo, 6701203

Phone: +972-3-763-1005
Email: Trendmicro_israel@trendmicro.com

South Africa

Bryanston

Silverpoint Office Park
Building 1, Ground Floor
22 Ealing Crescent
Bryanston, 2191
South Africa

Phone: +27 (0)11 012 3609

Qatar

Doha

Level 15, Commercial Bank Plaza
West Bay, Doha
P.O. Box 27111
Qatar

Phone: +974 4452 8955
Email: TrendMicroQatar@trendmicro.com

Japan

Japan Headquarters
Tokyo

Shinjuku MAYNDS Tower,
2-1-1 Yoyogi, Shibuya-ku,
Tokyo Japan ZIP 151-0053

Phone +81.3.5334.3618

Osaka

Nissei Sin-Osaka Bldg. 13F
3-4-30 Miyahara,
Yodogawa-ku,
Osaka 532-0003

Tel: +81-6-6350-0330
Fax: +81-6-6350-0591

Fukuoka

San F Bldg. 7F
2-3-7 Hakataeki-mae,
Hakata-ku,
Fukuoka 812-0011

Tel: +81-92-471-0562
Fax: +81-92-471-0563

Nagoya

Nagoya Sakura Dori Bldg. 7F
3-22-24 Marunouchi, Naka-ku,
Nagoya-City, Aichi 460-0002

Tel: +81-52-955-1221
Fax: +81-52-963-6332

Latin America Region

Brazil

São Paulo

Rua Prof. Atílio Innocenti, 165 – 18 Andar
Código postal (CEP): 04538-000
São Paulo, SP

Phone: +55 11 2149-5655

Mexico

Mexico City

Insurgentes Sur, 730 – piso 3
Col Del Valle
C.P. 03100, México, D.F.
Mexico

Phone: +52-55-3067-6000