- About Trend Micro
- Human Connections
- ADEC Innovations
01
The insight:
Professional services and tech leader ADEC Innovations needed an integrated solution to encompass endpoint, email, and server security — all within a centralized risk management platform. A longtime Trend Micro customer, CISO Ed Martinez was confident that Trend Micro was the right partner for ADEC Innovations’ security needs.
When I moved to ADEC Innovations, a global company with 20 separate companies operating decentralized operations, I couldn’t see the entire threat landscape, and I knew we needed comprehensive security strategy across the board. That’s when I thought of Trend Micro.”
02
The experience:
With Trend Micro, Martinez implemented a comprehensive security strategy across the board — including Trend Micro Vision One™, endpoint protection, email security, cloud security, and premium support — and had things up and running within weeks. He appreciated the smooth, personalized onboarding process and how easy it was to purchase through AWS Marketplace.
Point products are helpful to cover specific threat vectors, but we needed a comprehensive security platform to bring everything together on a single pane of glass with one overall environment. That’s Trend Micro.”
03
The Trender:
For Martinez, Trend Micro’s big differentiator is its approach to the customer experience. He highlighted his relationship with Trender Debbie Ng for her uncanny ability to find answers to some of his biggest challenges.
Trend Micro’s secret weapon is Debbie Ng. Everybody talks about good customer service, but it wasn’t until I worked with Debbie that I understood what those words really meant. I appreciate her level of commitment and I know that I matter to her. As a customer, I can’t put a price on that effort.”
Fast Facts
Centralized management, visibility, and care
Martinez appreciates the integrated Trend Micro solution that unified his company’s decentralized security environment and encompasses endpoint, email, and server security.
Crucial relationships
A longtime Trend Micro customer, Martinez had firsthand experience with its solutions, which gave him confidence that Trend Micro was the right partner in his new role.
Alliance partnerships are essential
ADEC Innovations is migrating from on-premises to AWS, and working directly through AWS Marketplace was the best option.